Your rights under the General Data Protection Regulation
At Copilote IA Business, we are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR)and other applicable data protection laws.
This page provides detailed information about how we comply with GDPR requirements and how you can exercise your data protection rights.
Data Controller: Copilote IA Business
Location: Lausanne, Switzerland
Contact Email: contact.copilote.ai.business@gmail.com
Data Protection Officer (DPO): Loïc Gugelmann
Under the GDPR, if you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. We will provide this information in a structured, commonly used format within 30 days of your request.
How to exercise: Email us at contact.copilote.ai.business@gmail.com with the subject "Data Access Request"
If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
How to exercise: Update your profile in your account settings, or contact us to request corrections
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
How to exercise: Delete your account from your account settings, or email us with a deletion request
You can request that we restrict processing of your personal data in specific situations, such as while we verify the accuracy of disputed data.
How to exercise: Email us with details of why you want processing restricted
You have the right to receive your personal data in a structured, machine-readable format and transmit it to another service provider.
How to exercise: Request a data export from your account settings or contact us
You have the right to object to our processing of your personal data for direct marketing or where processing is based on legitimate interests.
How to exercise: Opt out of marketing emails using the unsubscribe link, or contact us
Where we process your data based on your consent, you have the right to withdraw that consent at any time.
How to exercise: Adjust your privacy settings in your account, or contact us
If you believe we have not handled your data properly, you have the right to file a complaint with your local data protection authority.
Swiss DPA: Federal Data Protection and Information Commissioner (FDPIC)
We process your personal data under the following legal bases:
We collect and process the following categories of personal data:
We use your personal data for the following purposes:
We do not sell your personal data. We share your data only with trusted service providers necessary to operate our Services:
Purpose: AI-powered content generation
Data shared: Your prompts and AI interaction data
Location: United States
Purpose: Payment processing
Data shared: Payment information, billing details
Location: United States
Purpose: Database storage
Data shared: All application data
Location: Configurable (EU available)
Purpose: Hosting and infrastructure
Data shared: Application data, logs
Location: Multiple regions
All our data processors are contractually bound to protect your data and use it only for the purposes we specify. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
We retain your personal data for as long as necessary to:
When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain certain information (e.g., for tax or fraud prevention purposes).
We implement robust security measures to protect your personal data:
As we use service providers located in various countries (including the United States), your personal data may be transferred outside the EEA. We ensure that:
We use cookies and similar technologies for:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect functionality.
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it immediately.
We use AI to generate business recommendations and content. However, we do not use automated decision-making that produces legal effects or similarly significant effects on you. All AI outputs are advisory in nature, and final decisions rest with you.
To exercise any of your GDPR rights, please:
We will respond to your request within 30 days. In complex cases, we may extend this period by an additional 60 days, in which case we will inform you.
Note: We may request additional information to verify your identity before processing your request to ensure the security of your personal data.
If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the relevant supervisory authority:
EU/EEA: Your local Data Protection Authority
Find your authority: European Data Protection Board
We may update this GDPR Compliance page from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a prominent notice on our platform.
For any questions or concerns about GDPR compliance or your data protection rights:
Email: contact.copilote.ai.business@gmail.com
Data Protection Officer: Loïc Gugelmann
Address: Lausanne, Switzerland
For general privacy information, see our .
For terms of use, see our .